Some networks, including corporate Wi-Fi networks, require your device’s MAC address before allowing it to connect.
- First connect TickrMeter to your account using a network you can access, such as your home Wi-Fi or a phone hotspot. Follow the setup guide.
- Open Device Settings in the sidebar of the TickrMeter portal.
- Find your device in the My Devices table and read its MAC Address column.

Once you have the address, remove the device from your account and add it again to set up the new connection. See how to reset TickrMeter.

