If TickrMeter continues to show that it is out of battery, try these steps.
- Connect power directly to the device using a USB-A charger or USB-A port on a computer. Leave it charging for 8–10 hours.
- Open Device Settings in the sidebar of your TickrMeter account. In the My Devices table, find the affected device and use its trash-can icon to remove it. See the reset instructions.
- After charging, restart the device and set it up again.
If it still will not charge, try the charging-cable checks and contact support.